Hotel Palmasol 4*

Great hotel all in all! Location amazing. We asked for a high up room and we got put on the highest floor (5th). The only thing we would say is the... read more buffet could have a bit more variation on different nights, but we always found something to eat! Staff lovely and can speak fluent English. Never sunbed wars, there’s people queuing up until the pool opens at 09:30 but you will never struggle to find a good sunbed! Rooms lovely, aircon works magically as long as you have the balcony door closed. Balcony a very good suntrap. Spa facilities very good, Jaccuzi area very peaceful and private. Sauna very good. Pool clean. Food lovely. All in all: Will definitely be back. PS: Down the back there’s a gate that takes you directly to The Marina which we loved. Thank you very much Hotel Palmasol for a great stay

Clean, reception good, room cleaners excellent. I like smart dress for evening meal. Excellent continental and full English breakfast. ALL staff friendly and helpful. Can highly recommend.

Overall, great hotel. Very clean, polite staff, excellent food. There are however a few things that need looking at. The biggest thing is the all inclusive package that you pay a... read more dividend for. I found that paying guests and all inclusive guests were treated differently, for example I was turned away from the bar one night and was told the all inclusive bar is now closed, meaning I could only have a drink if I was paying? I would've normally let that one go but I only wanted a soft drink. But the rules are different if you are paying? At the end of the day, we are all paying customers, just the ones with all inclusive have paid up front if you will, whats the issue? The drinks they had to offer on the all inclusive was pretty poor but do-able. First time I have ever seen only 2 cocktails available on an all inclusive menu for such a price, and one of them is non-alcoholic if that appeals to some. The all inclusive snack bar (outside) menu was also different for paying customers which didn't bother me much because what I ordered was great. But as expected came with different choices for the paying customers. I understand half board and all inclusive packages are provided by most hotels across Spain these days, and I understand why it has been done this way, but its just a shame that all inclusive doesn't actually mean all inclusive. The only other thing is the waiting times at the bar. We didn't stay here during peak times, I dread to think what the queue would be like if we had. Some nights we would queue for a while and then leave to go to a bar in the marina due to long waiting times both during the day and on an evening. Not quite sure what the solution is but the system doesn't work well. Hopefully the hotel can look at this issue and reduce waiting times. Where the food was concered, I am a fussy eater but every meal time I was able to fill my plate and enjoy everything. The food was to a high standard and the dining experience was pleasant. Hotel location is perfect, lots to do in and around the hotel some really great places here. We will definitely be coming back at some point to see them again. All round, great hotel just a few draw backs. Thanks for reading.

Positives Great location Clean modern rooms Food was ok Negatives Noisy rooms if anything goes on in the corridors. Pool area too strict it becomes conducive to enjoying the holiday. No drinks and inflatables in pool... read more which I can understand. Come on within a meter with anything that looks like a ball then the lifeguard is straight over. Considering the pool was full of floating leaves and bugs that should be the focus. Even if it was a small child Alcohol tasted not very nice Not family friendly

Just got back from 8 nights here. Thoroughly enjoyed it. Our room was clean, serviced every day with clean towels and always smelt lovely when we got back. Yes no... read more toilet brush but loo cleaned every day by maids. Our view was lovely. Book a room over the pool and gardens as building work on the street side. We woke every morning to the parakeets in the palm trees which was lovely. Only two small lifts and thought it would be a problem but wasn’t. Location great. Short walk down hill to marina, La carihela beach which is fab and benalmadena prom. Paloma park worth walking too. Easy bus stops at the top of the road to Malaga and mijas etc and many supermarkets near by. Los Brothers bar great and the best ever pizzas 🍕 at pizza palace. 2 pizzas and 2 beers 21 euros. A big plus was BBC, ITV, C4 on tv plus free wifi. We found the hotel a great all rounder. We just did room only and had breakfast in our room. Definitely go again. Bad reviews must have got rooms not updated so maybe worth asking to move room.

We arrived at the hotel at 23:10 for our 6night holiday and, unfortunately, had already missed our first night of all-inclusive. Unlike other hotels we have stayed in, no food... read more was offered upon late arrival, which was disappointing. My parents initially found their allocated room had no functioning air-conditioning. After reporting this, they were moved to another room which, while serviceable, did not have the walk-in shower they had expected but instead a bath. In addition, the patio door was extremely difficult to open, although this was repaired the following morning. The hotel operates a wristband system which serves both as a room key and for obtaining drinks. In principle this is convenient, but in practice the wristbands frequently deactivated, requiring repeated trips to reception for reactivation. Despite booking for three adults, our room was regularly supplied with only two towels, which was inadequate. The provided toiletries also ran out during our stay, and on one occasion items were misplaced – with hand soap placed in the shower and body lotion left as hand soap. To the hotel’s credit, this was quickly resolved after contacting reception. On a positive note, the meals in the restaurant once again offered a very good choice, and the desserts in particular were delicious. This was a strong point of the stay and much appreciated. On departure day, we were required to check out at 12 noon, but our transfer was not scheduled until 18:00. The hotel does not continue to provide all-inclusive service after checkout, which was disappointing, though we were eventually granted access until 15:00. My parents opted to purchase food afterwards but found the €3 charge for a bottle of water excessive. Future guests should be mindful of flight times to ensure they receive full value from the all-inclusive package. One further highlight was my son’s 18th birthday, which took place during our stay. I arranged through the hotel for a birthday cake (€21), which was beautifully prepared and presented by the kitchen team, accompanied by staff singing “Happy Birthday.” This thoughtful gesture was much appreciated and made the occasion feel special. We last visited Hotel Palmasol in 2023 and had a faultless experience. Unfortunately, on this occasion, attention to detail appeared to have slipped. While there were some positives, overall we left disappointed and, regrettably, would not return.