The translation of the text you are viewing has been generated by an automatic translation system without manual review of the translations. Therefore, the legal validity of the content of the text refers to the original text written entirely in Spanish, which can be found on our website in the Spanish language section under the legal text section

LEGAL WARNING

1. Legal Information and Acceptance

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following identification data of the company are provided. This website is provided to users by the entity, whose identification details are

Corporate Name:

The Palm Experience Hotels (Can you see the list of companies in Annex I)

We have a Data Protection Officer, whom you can contact at the email:

dpo@thepalmexperiencehotels.com

The present legal notice outlines the general conditions that govern access to and use of this website, hereinafter referred to as ‘the website.’ The use of the website implies the express and full acceptance of these general conditions in the version published at the time the user accesses it, without prejudice to the specific conditions that may apply to certain specific services on the website.

Access to the website is free, except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users. Certain services are exclusive to our clients, and access to them is restricted.

The use of the Portal implies the status of a user of the Portal (hereinafter, the ‘User’) and implies the acceptance of all the conditions included in this Legal Notice. The provision of the Portal service is limited to the moment in which the User is connected to the Portal or to any of the services provided through it. Therefore, the User must carefully read this Legal Notice each time they intend to use the Portal since it and its conditions of use outlined in this Legal Notice may undergo modifications.

Some services on the Portal accessible to Internet users or exclusive to The Palm Experience Hotels’ clients may be subject to specific conditions, regulations, and instructions that, where applicable, substitute, complement, and/or modify this Legal Notice and must be accepted by the User before starting the provision of the respective service.

2. Intellectual and Industrial Property

This website and its contents are protected by current legislation on intellectual property. The Palm Experience Hotels is the owner or licensee of all intellectual and industrial property rights of its website, as well as the elements contained therein. Therefore, the reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes are expressly prohibited,

In any format and by any technical means, without the authorization of Terms and Conditions.

The trademarks, trade names, or distinctive signs are owned by The Palm Experience Hotels, either through industrial or intellectual property, and accessing the Portal shall not imply any rights over said trademarks, trade names, and/or distinctive signs.

All products and services on these pages that are NOT owned by The Palm Experience Hotels are trademarks of their respective owners and are recognized as such by our company. They only appear on The Palm Experience Hotels’ website for promotional and informational purposes. These owners may request the modification or removal of the information that belongs to them.

3. Terms of Use for the Portal

3.1 General

The User is obligated to make proper use of the Portal in accordance with the Law and this Legal Notice. The User shall be held responsible to The Palm Experience Hotels or third parties for any damages and losses that may arise from the failure to fulfill this obligation.

The use of the Portal for purposes that may harm the assets or interests of The Palm Experience Hotels or third parties, or that in any way overload, damage, or render useless the networks, servers, and other computer equipment (hardware), or products and computer applications (software) of The Palm Experience Hotels or third parties, is expressly prohibited.

3.2 Contents

The User agrees to use the Contents in accordance with the Law and this Legal Notice, as well as other conditions, regulations, and instructions that may be applicable in accordance with what is established in clause 1.

By way of example and not limited to, the User, in accordance with current legislation, must refrain from:

  • Reproduce, copy, distribute, make available, publicly communicate, transform, or modify the Contents except in cases authorized by law or expressly consented to by The Palm Experience Hotels or by the rights holder, if aplicable
  • Reproduce or copy for private use the Contents that may be considered as Software or Database in accordance with current legislation on intellectual property, as well as their public communication or provision to third parties when these actions necessarily involve reproduction by the User or a third party.
  • Extract and/or reuse the entirety or a substantial part of the Contents comprising the Portal as well as the databases that The Palm Experience Hotels make available to the Users.

3.3 Introduction of Links to the Portal

Internet users who wish to introduce links from their own web pages to the Portal must comply with the following conditions, and lack of knowledge of these conditions does not exempt them from the responsibilities derived from the Law:

  • The link will only link to the home page or main page of the Portal but shall not reproduce it in any form (online links, copying of texts, graphics, etc.).
  • In any case, it is strictly prohibited, in accordance with the applicable and current legislation at any given time, to establish frames or any type of frames that envelop the Portal or allow the visualization of the Contents through Internet addresses different from those of the Portal. Moreover, it is prohibited when they are displayed together with contents not belonging to the Portal in a way that: (I) generates or may generate errors, confusion, or deception in users regarding the true origin of the service or Contents; (II) constitutes an act of comparison or unfair imitation; (III) serves to exploit the reputation and prestige of The Palm Experience Hotels’ brand; or (IV) in any other way that is prohibited by current legislation.
  • The page that introduces the link shall not make any false, inaccurate, or incorrect statements regarding The Palm Experience Hotels, its partners, employees, clients, or the quality of the services it provides.
  • In no case shall it be stated on the page where the link is located that The Palm Experience Hotels has given its consent for the insertion of the link or in any other way sponsors, collaborates, verifies, or supervises the services of the sender.
  • The use of any denominative, graphic, or mixed trademark or any other distinctive sign of The Palm Experience Hotels within the sender’s page is prohibited, except in cases permitted by law or expressly authorized by The Palm Experience Hotels. In such cases, a direct link to the Portal in the manner established in this clause shall be allowed.
  • The page establishing the link must fully comply with the law and may not, under any circumstances, host or link to its own or third-party content that: (I) is illegal, harmful, or contrary to morals and good customs (pornographic, violent, racist, etc.); (II) induces or may induce in the User a false conception that The Palm Experience Hotels subscribes to, endorses, adheres to, or in any way supports the ideas, statements, or expressions, whether lawful or unlawful, of the sender; (III) are inappropriate or not relevant to The Palm Experience Hotels’ activities considering the location, content, and subject matter of the sender’s website.

4. Disclaimer

4.1 Of the Information

The Palm Experience Hotels is not responsible for decisions made based on the information provided on the Portal or for any damages or losses incurred by the User or third parties as a result of actions solely based on the information obtained on the Portal.

4.2 Regarding the Service Quality

Access to the Portal does not imply an obligation on the part of The Palm Experience Hotels to control the absence of viruses, worms, or any other harmful computer elements. It is the User’s responsibility to have suitable tools for detecting and disinfecting harmful computer programs.

The Palm Experience Hotels is not responsible for any damage caused to the computer equipment of Users or third parties during the provision of the Portal service

4.3 The Availability of the Service

Access to the Portal requires third-party services and supplies, including transportation through telecommunications networks whose reliability, quality, continuity, and operation are not the responsibility of The Palm Experience Hotels. Consequently, the services provided through the Portal may be suspended, canceled, or become inaccessible, prior to or simultaneously with the provision of the Portal service.

The Palm Experience Hotels is not responsible for any damages or losses of any kind incurred by the User arising from failures or disconnections in telecommunications networks that result in the suspension, cancellation, or interruption of the Portal service during its provision or beforehand.

4.4 Of the Contents and Services Linked through the Portal

The service of access to the Portal includes technical linking devices, directories, and even search tools that allow the User to access other Internet pages and portals (hereinafter, ‘Linked Sites’). In these cases, The Palm Experience Hotels acts as an intermediary service provider in accordance with article 17 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI), and shall only be responsible for the contents and services provided on the Linked Sites to the extent that it has effective knowledge of the illegality and has not disabled the link with due diligence. In the event that the User believes that there is a Linked Site with illegal or inappropriate content, they may notify The Palm Experience Hotels in accordance with the procedure and effects established in clause 6, without this communication implying, in any case, the obligation to remove the corresponding link.

In no case shall the existence of Linked Sites presuppose the existence of agreements with the responsible parties or owners thereof, nor the recommendation, promotion, or identification of The Palm Experience Hotels with the statements, contents, or services provided.

The Palm Experience Hotels is not aware of the contents and services of the Linked Sites and, therefore, is not responsible for damages caused by the illegality, quality,

outdatedness, unavailability, errors, or uselessness of the contents and/or services of the Linked Sites, nor for any other damage that is not directly attributable to The Palm Experience Hotels.

5. Data Protection.

You can review our Data Protection Policy [link] to understand how we use your personal data.

6. Reporting of Illegal and Inappropriate Activities.

In the event that the User or any other internet user becomes aware that the Linked Sites refer to pages whose contents or services are illegal, harmful, degrading, violent, or contrary to morals, they may contact The Palm Experience Hotels indicating the following details:

  1. Personal information of the informant: name, address, telephone number, and email address;
  2. Description of the facts revealing the illegal or inappropriate nature of the Linked Site;
  3. In the event of a violation of rights, such as intellectual and industrial property, personal data of the holder of the infringed right when it is a person other than the informant.
  4. Additionally, you must provide the documentation proving the legitimacy of the rights holder and, where applicable, proof of authorization to act on behalf of the rights holder when the informant is a different person;
  5. Explicit statement that the information contained in the complaint is accurate.

The receipt by The Palm Experience Hotels of the communication provided for in this clause will not imply, as stipulated in the LSSI, effective knowledge of the activities and/or contents indicated by the informant.

Additionally, you must provide the documentation proving the legitimacy of the rights holder and, where applicable, proof of authorization to act on behalf of the rights holder when the informant is a different person.

7. Notifications

All notifications and communications made by the parties shall be valid in accordance with the means permitted by law. Those relating to this Portal shall be considered effective, for all purposes, if made through the Portal itself.

8. Modificaciones

The Palm Experience Hotels reserves the right to make, without prior notice, any modifications it deems appropriate to its website, being able to change, remove, or add both the contents and services provided through it, as well as the way in which they are presented.

Furthermore, these terms and conditions may change at any time. The modifications will be effective from the moment of their publication

9. Social Media

The Palm Experience Hotels is present on various social networks and platforms. Therefore, when accessing any of these or other networks, it is important to consider that the applicable terms of use are those established by each platform, in which The Palm Experience Hotels does not intervene.

10. Legislation

This Legal Notice is governed in all its aspects by Spanish law. To the extent permitted by the applicable law, the courts of location are designated as the jurisdiction to resolve any disputes, with the User expressly waiving any other jurisdiction that may correspond.

Online dispute resolution according to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/.

ANEXO I

  • Spain Touristik Investments, S.L with Tax ID Number: B55543995 and address at: Avenida Del Mar, 7, 29630 Benalmádena Costa, Málaga. Company registered in the Commercial Registry of Tarragona, Volume 2620, Folio 192, Sheet T-42778, Entry 1.
  • Inmobrava 2008, S.A (Hotel Palmasol) with Tax ID Number: FA61191995 and address at: Calle Terrer, 2, Salou 43840, Tarragona. Company registered in the Commercial Registry of Barcelona, Volume 29383, Folio 114, Sheet B-148840.
  • Marganda XXI, S.L (Hotel Fenix Torremolinos) with Tax ID Number: B01410372 and address at: Calle Terrer, 2, Salou 43840, Tarragona. Company registered in the Commercial Registry of Tarragona, Volume 2622, Folio 117, Sheet T-42818.
  • Protusa Proyectos Turísticos, S.L (Hotel Eurosalou & Spa and Hotel Cap Roig Nature) with Tax ID Number: B79129649 and address at: Calle Ciutat de Reus, 5, Salou 43840, Tarragona. Company registered in the Commercial Registry of Tarragona, Volume 1379, Folio 162, Sheet T-16506.
  • Tecmona Empire, S.L (Hotel Roquetas Beach) with Tax ID Number: B67307231 and address at: Calle Terrer, 2, Salou 43840, Tarragona. Company registered in the Commercial Registry of Barcelona, Volume 46619, Folio 145, Sheet B-525658.

 

The translation of the text you are viewing has been generated by an automatic translation system without manual review of the translations. Therefore, the legal validity of the content of the text refers to the original text written entirely in Spanish, which can be found on our website in the Spanish language section under the legal text section