Hotel Palmasol 4*

Visited this hotel on the 2 September with my wife for a week. Staff helpful, although I did not see much management around hotel. The following was noted. bathroom old fittings... read more with chrome worn You Pay for your safe You Pay for water at evening meal - strange but not at breakfast Also pay for drinks (acceptable) Pay for pool towels or bring your own Que for sunbeds at pool. 3 star hotel that needs a bit updating No lift to downstairs restaurant and stairs are very steep, you have to use side door outside but this not published. Lifts iffy ie left hand lift door runners jam. Hotel is on a slope, for any access to the marina. Which we were not advised about, not good for the elderly. Access ramps around hotel need to be improved urgently ie made wider. No hand rail at steps next to health spa building . Pool needs to be half smokers and half for non smokers Outside bar needs a no smoking zone area as people smoke with kids around and none smokers Apart from that we had a good break, this is a good hotel that could be a great hotel for not much more effort.

Great hotel all in all! Location amazing. We asked for a high up room and we got put on the highest floor (5th). The only thing we would say is the... read more buffet could have a bit more variation on different nights, but we always found something to eat! Staff lovely and can speak fluent English. Never sunbed wars, there’s people queuing up until the pool opens at 09:30 but you will never struggle to find a good sunbed! Rooms lovely, aircon works magically as long as you have the balcony door closed. Balcony a very good suntrap. Spa facilities very good, Jaccuzi area very peaceful and private. Sauna very good. Pool clean. Food lovely. All in all: Will definitely be back. PS: Down the back there’s a gate that takes you directly to The Marina which we loved. Thank you very much Hotel Palmasol for a great stay

Overall, great hotel. Very clean, polite staff, excellent food. There are however a few things that need looking at. The biggest thing is the all inclusive package that you pay a... read more dividend for. I found that paying guests and all inclusive guests were treated differently, for example I was turned away from the bar one night and was told the all inclusive bar is now closed, meaning I could only have a drink if I was paying? I would've normally let that one go but I only wanted a soft drink. But the rules are different if you are paying? At the end of the day, we are all paying customers, just the ones with all inclusive have paid up front if you will, whats the issue? The drinks they had to offer on the all inclusive was pretty poor but do-able. First time I have ever seen only 2 cocktails available on an all inclusive menu for such a price, and one of them is non-alcoholic if that appeals to some. The all inclusive snack bar (outside) menu was also different for paying customers which didn't bother me much because what I ordered was great. But as expected came with different choices for the paying customers. I understand half board and all inclusive packages are provided by most hotels across Spain these days, and I understand why it has been done this way, but its just a shame that all inclusive doesn't actually mean all inclusive. The only other thing is the waiting times at the bar. We didn't stay here during peak times, I dread to think what the queue would be like if we had. Some nights we would queue for a while and then leave to go to a bar in the marina due to long waiting times both during the day and on an evening. Not quite sure what the solution is but the system doesn't work well. Hopefully the hotel can look at this issue and reduce waiting times. Where the food was concered, I am a fussy eater but every meal time I was able to fill my plate and enjoy everything. The food was to a high standard and the dining experience was pleasant. Hotel location is perfect, lots to do in and around the hotel some really great places here. We will definitely be coming back at some point to see them again. All round, great hotel just a few draw backs. Thanks for reading.

We arrived at the hotel at 23:10 for our 6night holiday and, unfortunately, had already missed our first night of all-inclusive. Unlike other hotels we have stayed in, no food... read more was offered upon late arrival, which was disappointing. My parents initially found their allocated room had no functioning air-conditioning. After reporting this, they were moved to another room which, while serviceable, did not have the walk-in shower they had expected but instead a bath. In addition, the patio door was extremely difficult to open, although this was repaired the following morning. The hotel operates a wristband system which serves both as a room key and for obtaining drinks. In principle this is convenient, but in practice the wristbands frequently deactivated, requiring repeated trips to reception for reactivation. Despite booking for three adults, our room was regularly supplied with only two towels, which was inadequate. The provided toiletries also ran out during our stay, and on one occasion items were misplaced – with hand soap placed in the shower and body lotion left as hand soap. To the hotel’s credit, this was quickly resolved after contacting reception. On a positive note, the meals in the restaurant once again offered a very good choice, and the desserts in particular were delicious. This was a strong point of the stay and much appreciated. On departure day, we were required to check out at 12 noon, but our transfer was not scheduled until 18:00. The hotel does not continue to provide all-inclusive service after checkout, which was disappointing, though we were eventually granted access until 15:00. My parents opted to purchase food afterwards but found the €3 charge for a bottle of water excessive. Future guests should be mindful of flight times to ensure they receive full value from the all-inclusive package. One further highlight was my son’s 18th birthday, which took place during our stay. I arranged through the hotel for a birthday cake (€21), which was beautifully prepared and presented by the kitchen team, accompanied by staff singing “Happy Birthday.” This thoughtful gesture was much appreciated and made the occasion feel special. We last visited Hotel Palmasol in 2023 and had a faultless experience. Unfortunately, on this occasion, attention to detail appeared to have slipped. While there were some positives, overall we left disappointed and, regrettably, would not return.

This is a small hotel offering a limited all-inclusive option. It is classed as a 4 star hotel but don’t think you are getting the same services as a large... read more 4 star resort hotel. It is not that. So long as you know that when you are booking, you will probably be happy. Pros • Clean hotel. • Lovely large family room with 2 AC units. • Buffet food quality is good with some variety. • Small but nice pool • Small gym • Enforced removal of towels from unused sun loungers (30 mins). Cons • 11am > 11pm all inclusive. If you want a drink, even water late at night, you are on your own. • All inclusive offering is a small sub set of the menu, smaller burgers, a couple of drinks etc. • We had an issue with grumpy house keeping and a general lack of smiles by waiters. • Limited entertainment at 9:30 each night. During our stay one of the nights just didn’t happen without any explanation. • You have to pay for the safe, I have never come across this before. We locked everything in our cases. • No iron in the room, you have to pay for your clothes to be taken away and brought back to you. We bought an Iron ourselves. That was not very 4 star! In summary, I wouldn’t recommend this as an all-inclusive hotel, but as half board or B&B it probably makes sense. I'd actually recommend that they drop that offering, it makes much more sense as a place to stay on a B&B or half board basis. There are lots of places to eat and drink locally, plenty of options in the hotel (so long as your are paying) and our room was great.

Clean, reception good, room cleaners excellent. I like smart dress for evening meal. Excellent continental and full English breakfast. ALL staff friendly and helpful. Can highly recommend.